CLIENT RELATIONSHIPS

Bill Denk Managing partner

  • 1982 grad from University of Georgia MMR program
  • Over 25 years professional research experience
  • 18 years with M/A/R/C (AE to Senior VP)
  • Expert in strategic research design, high impact reporting, customer satisfaction/retention work
  • Diverse client, industry and methodological experience
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Bruce Olson Managing partner

  • 1993 grad from University of Georgia MMR program
  • Partner, 18 years experience, includes US & International Research
  • Formerly at M/A/R/C Research in Marketing Sciences, spent 7 years at The Coca-Cola Company (Global Brand Research, led research in Netherlands)
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Bruce Forni VP, Client Relationships

  • Marketing grad from Kent State University; post grad study at Wharton School, UC Berkeley
  • 25+ years market research and planning experience in Home Improvement, Automotive, Technology, and CPG
  • Client-side experience at GM, identifying emerging market segments and researching new products globally
  • Qualitative and quantitative experience across the Americas, Europe, Asia, Middle East, and Oceania
  • Extensive background in customer need assessment, market segmentation, brand positioning / commitment / extendibility, new product development / portfolio optimization, and customer fulfillment
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John Rindone VP, Client Relationships

  • Graduated with an MBA in Business Management from the University of Dallas in 1990
  • 25 years of marketing research experience
  • Extensive experience managing research and directing insights functions at ConAgra Foods and SC Johnson
  • Expertise in integrating insight into organizations and how to make the most of marketing research investments
  • Intimate knowledge of what suppliers can do to make your job easier
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Rob Lorys Senior VP, Client Development and Marketing

  • 1979 MBA Marketing grad from Adelphi University, NY
  • 30 years successful Marketing Leadership experience in CPG Industry
  • Client experience from Con Agra, Kellogg Co, and Georgia Pacific with last position as VP Integrated Marketing
  • Diverse background in sales, market research, finance/budgeting, brand marketing, and marketing services
  • Proven strategic leader with successful track record of profitable growth, new product innovation, merger integration and brand rejuvenation
  • "Top 100 Marketers" in USA- Advertising Age (2000)
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Walter Blotkamp VP, Client Relationships

  • 25 years Marketing/Marketing Research experience with Capital One and Verizon/Bell Atlantic
  • MA in Applied Research from West Virginia University BA in Sociology/Economics from William and Mary.
  • Specialty focus on retention, innovation, brand health
  • Past senior faculty, Keller Graduate School of Mgmnt
  • Past chair, YPPA National Media Research Committee
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Tami Lunn VP, Client Relationships

  • 1987 grad from University of Texas
  • Vice President, 17 years of experience within new product forecasting (over 500 projects)
  • Expert in designing and interpreting new product, line extension and product re-positionings for forecasting
  • Spent time on-site at Frito-Lay with Decision Insight, a leader in Virtual Shopping
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Patricia Houston VP, Client Relationships

  • 12 years diverse experience including advertising, media relations, experiential marketing, and market research
  • 2009 grad from University of Georgia MMR Program
  • Spent 2 years on the Consumer Insights team at The Home Depot
  • BS in Science, Technology, and Culture (STAC) and Management from Georgia Tech
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Melody Matthews VP, Client Relationships

  • MBA from Georgia State University in 2006
  • 20+ years of marketing research experience
  • 9 years at TNS/NFO (now Kantar)
  • Experienced in a wide range of methodologies, analytics, and industries
  • Expertise in tracking, product development, and segmentation
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Terry Ferg VP, Client Relationships

  • 1998 graduate of UGA's Master of Market Research program
  • MBA from Bellarmine University
  • Prior to UGA, served as VP Marketing Research at Bank of Louisville
  • Spent the last 19 years at E & J Gallo Winery in a variety of research positions
  • Married with 3 boys, and his whole family is big into rock climbing, hiking, and outdoor adventure sports
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William (Bill) Priest VP, Client Relationships

  • 1988 graduate of UGA's Master of Market Research program
  • 30 years of research industry experience
  • Broad range of category experience with a concentration in healthcare, insurance and restaurants
  • Methodology expertise spanning a wide array of quantative and qualitative techniques
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Susan Sabanos VP, Client Relationships

  • MBA in Finance/International Business from the University of Texas - Austin
  • 20+ years of market research experience in multi-channel retail, restaurant, apparel and technology
  • Expertise in global research for market entry and growth, including several years in China
  • Extensive experience in product development, customer experience and message optimization
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CLIENT SERVICES

Shelly Ray VP, Client Services

  • 1990 grad from University of Georgia MMR program
  • Over 25 years professional research experience
  • Client side experience with Coca-Cola and BellSouth (Director of BellSouth Corporate Research)
  • 16+ years vendor side experience with a focus on Communication, Technology and Service Industries
  • Avid supporter of the Market Research Industry though involvement in academic seminars, formal mentoring of young researchers and participation on the MRII Board of Directors
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Andrea Murphy Director, Client Services

  • MS in Marketing/Decision Science from Georgia State University
  • Over 10 years marketing research experience with research suppliers and client-side with InterContinental Hotels
  • Started career in project management at NFO Research and later at M/A/R/C Research
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Michael Hoban VP, Client Services

  • 1991 grad from University of Florida College of Journalism and Communications
  • Over 20 years professional research experience
  • Client side experience with InterContinental Hotels Group (IHG), LexisNexis Risk Solutions, and Newell Brands (Senior Director of LexisNexis Market Research)
  • Ten years supplier side experience with a focus on Food Service, Hospitality, Retail and CPG
  • Published researcher, industry speaker, and past board member of the MRA Atlanta/Southeast Chapter
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Sandra Holmes Director, Client Relationships

  • Graduated in 2001 with BBA in marketing from University of Georgia
  • 3 years in media planning with OMD Atlanta on Cingular account
  • 2005 grad from University of Georgia MMR program
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Laurie Gee Director, Client Services

  • 1994 grad from University of Georgia
  • 15 years diverse experience including healthcare, insurance, banking, hospitality, utilities and high tech
  • Supports MMR clients in all phases of the research process -- from study design, project management, and analysis and reporting.
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Jeff Bishop Director, Client Services

  • 20 years marketing research experience leading projects and project management teams at Kantar/TNS and Synovate
  • Extensive background in CPG industry partnering with clients at Procter & Gamble, Georgia Pacific, Exxon Mobil and others
  • Proficient in a wide range of techniques including concept testing, product testing and habits & practices
  • Expertise in global as well as domestic project management
  • MBA from the University of Illinois at Urbana-Champaign
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Jennifer Sullivan Director, Client Services

  • 20+ years’ experience in market research industry
  • Broad knowledge and understanding of all aspects of evaluation process, from interviewer to project manager, including extensive knowledge of data management and processing
  • Extensive forecasting projects across numerous product categories, including consumer package goods, utilities, financial, health care, QSR/CDR and technology arenas
  • B.B.A. in Marketing from The University of North Texas
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Shawn Wicker Sr. Manager, Client Services

  • 2014 grad from the University of Georgia MMR program
  • BS in Marketing and Management from Clemson University
  • Supports clients in various industries, including consumer products, financial services, food & beverage, technology, and telecommunications
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Christina Halligan Director, Client Services

  • Eight years of CPG client-side experience with Johnson & Johnson and Georgia Pacific
  • Extensive experience with and passion for innovation, including insight generation, need gap identification and analysis, idea refinement, concept screening, prototype assessment, and go-to-market strategy
  • 2009 grad from the University of Georgia MMR Program
  • BS in Statistics from the University of Georgia
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OPERATIONS / GRAPHICS

Terry Crawford VP, Research Operations

  • 25 years in Market Research
  • 15 years with Catalina Marketing Research Solutions (VP Operations to Sr. VP of Operations responsible for Analytics, Data Collection, Programming, Sampling, and Tabulation)
  • Decades of successful project management on a widely diverse selection of research from small projects to large-scale global initiatives.
  • Fluent in several programming languages and database applications (creates more efficient operational processes)
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Lou Ciaccia Director, Research Operations

  • 1994 grad of Florida State University
  • 12 years experience in marketing research data collection and project management
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Steven Wyatt Director, Research Operations

  • 18 years’ experience in market research spanning qualitative and quantitative projects
  • Successful record of project management conducting research projects from initiation through completion
  • Hands-on, detailed oriented style consistently delivers projects on time, target and budget
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Kristen Downs Graphics Specalist

  • 20 years of experience in the marketing research industry dedicated to the graphic interpretation of data
  • Expert PowerPoint user specializing in the creation of impactful, eye-pleasing reports
  • Experience working on a broad range of product categories, including CPG, financial, travel, restaurant, apparel and business services
  • Involved in a variety of methodologies including concept/product testing, sales forecasting, product optimization, customer satisfaction and price sensitivity
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Carrie Mills Office Manager

  • 20+ years accounting & office management experience
  • Responsible for Human Resources, Accounting, and General Inquiries
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